By accessing or using Stumble, you agree to these Terms of Service (“Terms”). If you do not agree, do not use the platform.

1. What Stumble Is

Stumble is an emotional support and wellness platform designed to help people explore feelings related to loneliness, heartbreak, and life transitions.

Stumble provides:

• Anonymous peer connection

• AI-supported reflection and guidance

• Human moderation and oversight

• Optional pathways to external professional resources

Stumble is intended for informational, educational, and self-reflection purposes only.

Stumble does not provide medical or legal advice. It offers peer support, grounding tools, and ethical AI guidance designed with trauma-informed principles.

2. What Stumble Is Not (No Professional Services)

Stumble does not provide:

• Therapy or counseling

• Medical, psychological, or psychiatric care

• Diagnosis, treatment, or clinical services

• Crisis intervention

• Emergency services

Stumble is not a healthcare provider and does not replace licensed professionals.

If you are experiencing a mental health crisis, thoughts of self-harm, or are in immediate danger, contact local emergency services or a crisis hotline immediately.

3. No Reliance / User Responsibility

You acknowledge and agree that:

• You do not rely on Stumble for medical, legal, or professional advice.

• All decisions you make based on Stumble content are your own responsibility.

• Stumble does not guarantee any emotional, psychological, or personal outcomes.

You agree to use Stumble at your own discretion and risk.

4. AI Disclosure

You understand and acknowledge that:

• Some interactions on Stumble are generated by artificial intelligence systems.

• Stumble Guides are not human and are not licensed professionals.

• AI outputs may be imperfect, incomplete, or inaccurate.

You agree not to treat AI-generated content as professional advice.

5. Assumption of Risk

By using Stumble, you voluntarily assume all risks associated with emotional reflection, peer interaction, and personal decision-making, including but not limited to emotional distress, misunderstanding, or unintended outcomes.

6. Content & Moderation

Stumble uses a combination of:

• Responsible AI systems

• Human moderators

We may review, monitor, moderate, or remove content at our discretion to maintain safety and platform integrity.

We do not guarantee the accuracy, reliability, or usefulness of any user-generated or AI-generated content.

7. User Conduct

You agree not to:

• Harass, threaten, or abuse others

• Impersonate individuals or entities

• Share illegal, harmful, or exploitative content

• Attempt to manipulate or misuse the platform

We reserve the right to suspend or terminate accounts that violate these rules.

8. Intellectual Property

All platform systems, branding, and content belong to Stumble.

You retain ownership of content you create.

By using Stumble, you grant us a non-exclusive, royalty-free license to process your content for platform functionality, safety, and improvement.

9. Limitation of Liability

To the maximum extent permitted by law:

Stumble and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the platform.

Stumble’s total liability for any claim shall not exceed the amount you paid to Stumble in the prior 12 months, or $100 USD if no payment was made.

10. Indemnification

You agree to indemnify and hold harmless Stumble, its officers, employees, and partners from any claims, damages, losses, or legal expenses arising from your use of the platform or violation of these Terms.

11. Arbitration & Class Action Waiver

All disputes arising from or relating to these Terms or your use of Stumble shall be resolved through binding arbitration, not in court.

You waive the right to participate in any class action lawsuit or class-wide arbitration.

Arbitration shall be conducted in the United States under applicable arbitration rules.

12. Governing Law

These Terms shall be governed by and interpreted under the laws of the State of [YOUR STATE], United States, without regard to conflict of law principles.

13. Changes to Terms

We may update these Terms from time to time.

Continued use of Stumble constitutes acceptance of the updated Terms.